SSI
Products- RWIS Platforms
- Non-Atmospheric Sensors
- Atmospheric Sensors
- Pavement Sensors
- RWIS User Software
- Mobile Sensors
- Scan Detector
- trans-Q
- thermo-Q
Distributors
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SSI Technical Service and Support
QTT offers a full line of service solutions for its SSI product line and is the only Road / Runway Weather Information Systems (RWIS) provider to offer complete customer support from start to finish. QTT supports customers with RWIS site surveys, equipment installation, site commissioning, user and technical training.
QTT has service options for customers, such as contract and non-contract maintenance services for their RWIS equipment and software. Customers who choose a maintenance contract can receive yearly preventive maintenance check-ups, including parts and labor, system monitoring and reporting, or parts only. Non-contract services are priced on a per project basis.
In-house technicians are available for technical support and in some cases can solve problems remotely. QTT employs field technicians for on-site repairs and maintenance of SSI RWIS; field technicians are strategically located throughout the United States and dispatched for a quick response to customer problems.
SSI Technical Services include:
- Pre-Installation site surveys
- Contract, non-contract, and parts only maintenance options
- On-site repair and calibration services
- Upgrade and system expansions
- Installation services for RWIS
- Project management and oversight
- System and component testing
- Software maintenance and support
- Quality assurance inspections
- Complete classroom and field training sessions
For more information regarding technical service of the SSI product line, please contact Benny Borrelli at benny.borrelli@quixotecorp.com or 314-569-1002.
